Job Description
Job Title: New Product Introduction (NPI) Lead
Location: Droitwich (Hybrid)
Job Type: Full-Time (40 hours per week)
Salary: Up to £65,000
Job Summary:
The NPI (New Product Introduction) Lead plays a critical role in launching new telecom products and services, ensuring they meet performance, scalability, and regulatory standards. This role coordinates cross-functional teams to deliver seamless transitions from concept to commercial deployment across network infrastructure, consumer devices, and enterprise solutions.
Key Responsibilities
* Create an NPI framework
* Lead end-to-end NPI programs for telecom hardware, software, and service offerings.
* Collaborate with R&D, product management, network engineering, and operations to define launch requirements and success metrics.
* Develop and manage detailed project plans, risk assessments, and readiness reviews for new product rollouts.
* Ensure compliance with telecom standards and regional regulatory requirements.
* Oversee trials, field testing, and pilot deployments to validate product performance and interoperability.
* Coordinate with supply chain and vendors to ensure timely availability of components and systems.
* Drive continuous improvement through post-launch reviews and lessons learned.
* Launch new products to market eg: (Security, mesh routers, 1gbps FWA)
* Ensuring Technical readiness, business impact analysis, customer proposition readiness
* KPI targets defined
* - Market penetration rate for each product
* - Existing customer penetration rate for each product
* - Total sales revenue for each product
* - ARPU for each product
Key Skills
* Excellent project management and organisational skills.
* Strong analytical and problem-solving abilities.
* Proficiency in ERP/MRP systems and project management tools.
* Effective communication and presentation skills, both written and verbal.
* Leadership qualities with the ability to influence and motivate cross-functional teams
What can Airband Offer you?
* 25 days of paid leave a year rising to 30 plus bank holidays with service.
* 5% Airband pension plus a minimum 3% employee contribution.
* Customer referral bonus - a thank you for every customer you send our way.
* We offer hybrid working – a mix of working from home and in the office.
* Free Broadband - If you are in our coverage, you can benefit from free broadband with us!
* 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.
* Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)
* Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!
* Refer a friend reward scheme!
Pre-employment checks
Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role.
Recruitment agency support is not required at this time.