About The Role
Job Title: Service Assistant (Mobility Aids Service)
Location: Lowesoft, Suffolk
Hours: 12 per week
Salary:£22,932 pro rata (£7,862.40 per annum based on 12 hour contract)
Contract: Permanent
Are you passionate about making a difference in people's lives and helping them regain their independence?
Do you thrive in a dynamic environment where every day brings new challenges and opportunities to support your community?
Are you ready to join a compassionate team dedicated to providing essential mobility aids to those in need?
In this role, you'll be the backbone of our Mobility Aids Service, ensuring that every client receives the support they need with dignity and respect. Your dedication will help us maintain a high standard of service, making a real difference in the lives of those who rely on our equipment. Whether you're managing referrals, coordinating deliveries, or working alongside our amazing volunteers, your contributions will be invaluable in creating a positive experience for our service users.
What will a day in the life of aService Assistantinvolve? You'll be:
Managing referrals and loaning out wheelchairs and toileting aids.
Completing paperwork and updating IT systems accurately.
Handling returned stock and ensuring storage areas are clean and safe.
Operating a local home delivery service when required.
Providing service users with relevant information on equipment usage.
Building and maintaining positive relationships with hospitals and referring agencies.
What will you need to be a successfulService Assistant?You'll have:
Ability to work with online stock management systems and Microsoft Office.
Good interpersonal and communication skills.
Able to prioritise tasks and manage workload under pressure.
Confident in handling cash and card payments.
Professional and diplomatic in dealing with queries.
Experience in customer service and working with minimal supervision.
Possessing a UK Drivers Licence would be advantageous.
Ready to make an impact?Apply now!Theclosingdatefor applications will be at 23.59 on25th May 2025. Interviews are due to take in the week commencing 2nd June 2025.
In return for your commitment and expertise, what will you get? :
Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme:Up to 6% contributory pension.
Flexible working:We do our best to accommodate your preferred work style.
Learning & Development:Wide range of career opportunities + comprehensive learning.
Discounts:Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support:Access to mental health and wellbeing assistance.
Team Working:Support our mission in a collaborative team.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders.
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