Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Cwm Taf Morgannwg University Health Board - HQ Town Pontypridd Salary £31,516 - £38,364 per annum Salary period Yearly Closing 12/01/2026 23:59
Senior Administration Manager
Band 5
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
The post holder will be responsible for business and administration activities relating to the vaccination and immunisation service, along with the wider Health protection function and in doing so will fully support the day to day operations of identified for the vaccination and immunisation service and Health Protection initiatives and programmes.
The post holder will be expected to work flexibly and across a range of Cwm Taf Morgannwg University Health Board (CTMUHB) sites and locations in line with the needs of service delivery.
The post holder will engage in multi-disciplinary working liaising with the clinical team and all associated internal and external partners and stakeholders, including Local Authorities.
In addition to this, the post holder will be required to be highly proficient in the use of all relevant Microsoft Office software applications, and the relevant CTMUHB patient information and Healthcare IT systems.
Main duties of the job
The post holder will hold a key role within the vaccination and immunisation along with supporting the wider health protection function, in maintaining administrative and business support for day-to-day operations. They will be required to work across multiple sites within Cwm Taf Morgannwg University Health Board (CTMUHB).The post holder will provide management support across a range of immunisation projects. The post holder will manage the vaccination and immunisation administration staff and activity to ensure that effective use of available staff is achieved in support of service objectives
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
The post holder will hold a key role within the vaccination and immunisation along with supporting the wider health protection function, in maintaining administrative and business support for day-to-day operations. They will be required to work across multiple sites within Cwm Taf Morgannwg University Health Board (CTMUHB).The post holder will provide management support across a range of immunisation projects. The post holder will manage the vaccination and immunisation administration staff and activity to ensure that effective use of available staff is achieved in support of service objectives
Please see attached Job description and personal specification for more information.
Person specification
Qualifications and/or Knowledge
* Educated to Degree level or equivalent skills, knowledge and/ or experience.
* Knowledge of NHS IT systems.
* Knowledge of NHS policies and procedures.
* Knowledge of IT systems and processes.
Experience
* Clear knowledge and experience of oracle systems .
* Experience of NHS Office Management.
* Experience of working with a multi-disciplinary team.
* Experience of working in a fast paced and responsive team.
Aptitude and Abilities Skills
* Excellent verbal and written skills.
* Demonstrable ability to work on multiple complex tasks simultaneously.
* Highly developed interpersonal skills with the ability to build and maintain excellent working relationships at all levels.
* Ability to analyse and produce data and information and to produce a range of relevant documentation
* Possesses excellent IT, communication, presentation and meeting facilitation skills.
* Excellent problem solving skills
* High levels of integrity and credibility and able to build and maintain relationships with senior clinical staff across the health community.
* Able to deal with conflicting demands, think laterally and prioritise effectively
* Welsh language speaking/listening skills at Level 3 or above
Personal Qualities
* Excellent time management skills with the ability to energise, persuade and influence others effectively.
* Flexible and able to adapt to changing priorities.
* Highly motivated and able to work on own initiative.
* Ability to work in challenging environment.
* Organised with excellent time management.
* Committed, enthusiastic, motivated & approachable
* Flexible and able to travel across CTM in a timely manner
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self‑assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
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