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Business development manager: social care

Knowsley
Caring Connections
Business development manager
Posted: 48min ago
Offer description

Job Title: Business Development Lead

Role Overview

The Business Development Lead drives organisational growth and contract sustainability by leading bids, tenders, and business development initiatives, with a strong focus on commissioner engagement and retaining existing contracts. This role ensures that commissioner feedback informs strategy, cross-functional teams deliver consistently, and current contracts are strengthened alongside new opportunities.

Key Responsibilities1. Commissioner Engagement & Relationship Management

* Build and maintain strong, proactive relationships with commissioners and key stakeholders.
* Understand commissioner priorities, feedback, and evolving needs to inform both bid strategy and existing contract management.
* Act as the organisation's lead contact for pre- and post-tender engagement, ensuring continuous dialogue and insight gathering.
* Use commissioner insights to drive improvements in service delivery and bid proposals, increasing satisfaction and retention.

2. Contract Retention & Value Optimisation

* Develop strategies to retain and strengthen existing contracts, ensuring commissioner satisfaction and ongoing compliance.
* Conduct regular reviews of current contracts to identify opportunities for renewal, expansion, or service enhancement.
* Work closely with internal teams to ensure commitments are met and value is consistently demonstrated to commissioners.

3. Continuous Improvement in Bids & Tenders

* Lead the enhancement of tender and bid management processes, incorporating commissioner feedback and lessons learned.
* Promote high-quality, compliant, and compelling bid submissions that reflect organisational strengths.
* Establish performance metrics to monitor bid success, contract retention, and commissioner satisfaction.

4. Cross-Functional Collaboration & Internal Engagement

* Liaise across departments (Operations, Finance, Quality, HR, Leadership) to ensure cohesive, high-quality bid and contract delivery.
* Facilitate knowledge-sharing and embed best practice across the organisation.
* Coordinate bid and contract-related project plans, monitor progress, and ensure accountability.

5. Strategic Bid & Opportunity Management

* Develop and implement a structured internal bid process and project plan for consistency and efficiency.
* Identify, prioritise, and manage new tender opportunities aligned with organisational strategy.
* Manage tender portals, track opportunities, and maintain a live pipeline of bids.
* Conduct bid/no-bid assessments and advise leadership on opportunities and risks.

Job Types: Part-time, Permanent

Pay: £26,222.33-£31,000.00 per year

Expected hours: 24 per week

Benefits:

* Bereavement leave
* Casual dress
* Company events
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
* Work from home

Work Location: Hybrid remote in Knowsley (Merseyside)

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