Role Overview
As a Modern Workplace engineer you will be responsible for the successful delivery of engineering solutions for TP ICAP’s corporate end user desktop platform ‘OneDesk’. You will work alongside the rest of the engineering team to support and maintain the associated desktop infrastructure and platforms.
Role Responsibilities
* End User Hardware Standards: Help define, test and certify hardware to be used in the business, working with stakeholders to ensure requirements are met.
* Modern Deployment & Automation: Assist with our transition from legacy systems (e.g., SCCM) to modern deployment tools like Intune and Patch My PC, streamlining application packaging and update processes.
* Windows 11 Engineering Support: Contribute to the global rollout and maintenance of our Windows 11 corporate build, including testing, documentation, and coordination with regional teams.
* Application Lifecycle Management: Package, test, and deploy third‑party and internal applications, ensuring compatibility and performance across the desktop estate.
* Compliance & Security Oversight: Monitor patch compliance, remediate vulnerabilities, and enforce configuration baselines to maintain a secure and compliant environment.
* Cross‑Team Collaboration: Work closely with infrastructure, security, and support teams—as well as external vendors—to deliver integrated solutions.
* Technical Documentation & Process Definition: Create and maintain engineering documentation, deployment guides, and operational runbooks to support repeatable and auditable processes.
* Innovation & Continuous Improvement: Evaluate emerging technologies and contribute to the evolution of TP ICAP’s digital workplace strategy.
Experience / Competences
* Essential Modern Deployment Tools: Hands‑on expertise with Microsoft Intune, SCCM, and tools like Patch My PC for application packaging and deployment.
* Windows OS Management: Strong knowledge of Windows 10/11, including upgrade strategies, image creation, and policy enforcement.
* Application Lifecycle Management: Experience in packaging, testing, and deploying third‑party and custom applications.
* Desired Entra ID, Microsoft 365, and Endpoint Manager.
* Proficiency in PowerShell or other scripting languages to automate desktop tasks and deployments.
* Experience with Citrix, Amazon Workspaces, or Windows 365 Cloud PC.
* Familiarity with tools like Microsoft Defender, Log Analytics, or Endpoint Analytics.
* Experience with Application packaging tools such as Install Shield and App‑V sequencing.
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