Workshop Controller
Franchised Motor Dealership - Wembley area
Salary: From £37,700 (depending on experience) + Excellent Benefits
Hours: 45 hours per week
An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry's most recognised brands.
Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained. This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop.
Key Responsibilities
Allocate work effectively to Technicians to maximise productivity and efficiency.
Monitor the progress of vehicles through the workshop and ensure deadlines are met.
Liaise closely with the Service Department to deliver a seamless customer experience.
Provide technical support and guidance to colleagues and customers when required.
Lead, coach and motivate the workshop team to achieve performance targets.
Ensure all incoming work is planned and managed effectively.
Maintain high ...