Job Scope
As a Network Engineer, you will support the operation and maintenance of network infrastructure to ensure high availability and performance. This entry-level role with a keen interest in network technologies and a willingness to learn in a dynamic IT environment.
Key Responsibilities:
* Monitor network performance, including bandwidth usage and uptime, to proactively detect and resolve issues.
* Analyse, troubleshoot, and resolve network problems, escalating to relevant stakeholders or vendors when necessary.
* Maintain accurate records of incidents and service requests through support ticketing systems, ensuring adherence to Service Level Agreements (SLAs).
* Perform routine and scheduled maintenance on network infrastructure within the data centre to ensure optimal performance.
* Plan and execute change requests, including firmware patching and configuration updates, with minimal service disruption.
* Assist in the management and administration of Cisco routers, switches, and other networking devices.
* Ensure compliance with internal policies, procedures, and regulatory requirements to avoid service breaches.
* Support change management and maintenance processes in collaboration with the team lead and cross-functional teams.
* Participate in team meetings and provide input to enhance operational efficiency and network reliability.
Requirements:
* Degree in Information Technology, Computer Science, Networking, or a related field.
* Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, and routing protocols.
* Familiarity with Cisco network devices and command-line configuration is a plus.
* Strong analytical, problem-solving, and communication skills.
* Eagerness to learn and develop skills in a fast-paced technical environment.
Shortlisted candidate will be notified.
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