Dakota Hotel based in Newcastle are seeking a r eliable and ha r d-wo r king individual to join ou r Housekeeping Team in the r ole of R oom Atten dant. We are a brand-new, stylish hotel, i deally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60. CONTRACT AND PAY RATE Earnings are £12.50 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £11,700. The role carries a permanent contract of a minimum of 18 hours per week and typical shifts will be working a minimun of any 3 days out of 7. This role will include working weekends. PRIMARY ROLE RESPONSIBILITIES To tho r oughly deep clean guest bed r oom s and en-suite bath r oom s, making beds, and detailing to p r ovide guests with an immaculately clean and welcoming space. Be able to ca r r y out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets. Action notes on guest p r efe r ences and r equests to pe r sonalize guest stays e.g. p r ovide fi r m pillows, setting up a cot. Maintain a comp r ehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steame r s. Follow health and safety p r ocedu r es closely at all times such as those pe r taining to the handling of waste and manual handling. BENEFITS In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: Special discounts on stays and dining at any Dakota Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers Support from our inhouse Mental Health Champions Additional holiday day on the first anniversary of your employment Family-friendly flexible working options Meals on duty and uniforming Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor Accredited, certified compliance training given on employment Access to a suite of external, certified resources via our Learning Management System Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships Full terms on our benefits can be found in our Handbook. ABOUT DAKOTA HOTELS Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA employees. As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle APPLICANT REQUIREMENTS The successful applicant will have/be: A minimum of one yea r s wo r king expe r ience in a cleaning r ole is st r ongly p r efe r r ed. You will wo r k alone in guest bed r oom s and the r efo r e must be able to be self-d r iven and wo r k at pace. Have a keen eye fo r detail when cleaning. Able to be p r oactive and wo r k at pace. An enthusiastic individual who will promote our culture of positivity. Be task oriented with a great pride for the work they do and attention to detail. Flexible with shift patterns and available around the needs of our business. Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team. APPLY Please send us your up to date CV. Visit our Careers page to learn about current opportunities and find your DreamRolesAtDakota – we’d love to hear from you! For more information on our luxury hotel, please visit our: Website Dakota Hotels Instagram Dakota Newcastle Facebook