Customer Support Executive
Neath
£24 - £25K
We have a great opportunity to join an established business with decades of experience within their niche field providing high quality, compliant innovative solutions to the residential, commercial and logistics sectors
An award winning business with strong family values who also have the backing of an international parent company, this opportunity will allow you to become an integral part of the business with the support of a collaborative team
We are looking for a motivated and professional individual to help grow our clients business by building strong relationships with clients and generating high-quality enquiries. You'll play a key role in identifying opportunities, supporting the sales team, and helpingexpand into new and existing markets.
The Role
Establish and maintain client relationships via email and phone
Use platforms like ABI and their CRM to manage leads and track market activity
Follow up on enquiries and quotations, supporting the full sales process
Work closely with internal teams and assist with occasional admin tasks
Support targeted campaigns and strategic client outreach
Help identify new markets and build contact lists
The Person
Excellent communication and telephone skills
Proficiency in Microsoft Suite
High energy, self-motivation, and a proactive attitude
Ability to manage multiple tasks and maintain professionalism
In return you will be part of a collaborative and ambitious team where you can make a real impact on business growth. You will receive full training and ongoing support and the opportunity to develop and grow within a supportive environment
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