Location:
Cannington, Armadale, Victoria Park Directorate:
Housing Policy and Development Position number / Pool Ref number:
Pool Ref DHW0125 Work Type:
Fixed Term - Full Time, Permanent - Full Time Closing Date:
2025-08-11 4:00 PM Attachments:
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Housing Services Officer
Level 3, $86,439 - $92,795 pa + Super - PSCSAA 2024
Come join the team at the new Department of Housing and Works.
The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.
We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.
Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.
When you join us, you can enjoy a variety of benefits, including:
1. professional development, training, and on-the-job learning to advance your career.
2. generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
3. corporate discounts with selected health insurance providers and access to wellness programs.
About The Role:
This position has responsibility for the management and monitoring a designated number of Service Delivery tenancies to ensure tenants are supported, payment of rent is sustained, and properties are cared for and maintained.
The role is responsible for the provision of property and tenancy management services associated with the Department’s owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including tenant’s Real Estate agents, contractors, Government agencies, local authorities and departmental staff, to ensure that a customer focussed service is delivered.
The position sits within the Service Delivery business area which manages approximately 39,000 tenancies across the state. Government Regional Officers Housing (GROH), community housing (rental housing managed by local Government or non-Government not-for-profit organisations) and bond assistance (interest-free loans to obtain accommodation in the private rental market) fall under the Service Delivery division, with close links to Aboriginal housing. The Department also has a strong focus on providing home ownership opportunities to public housing tenants.
How to Apply:
If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:
4. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
5. A two (2) page written application addressing 2,3 and 4 Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process
Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.
Further Job-Related Information:
To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.
If you are unable to view or download the documents, please contact HR Recruitment on email, mentioning the vacancy reference number DHW0125 for assistance.
We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twelve (12) months. Suitable applicants will be placed in the pool which may be used to fill full-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.
Position Title Housing Services Officer Agency Housing and Works, Department of Salary Location Cannington, Armadale, Victoria Park Unit/Division Housing Policy and Development Branch South Metropolitan HS 2 Work Type Fixed Term - Full Time, Permanent - Full Time Position No. Pool Ref DHW0125 Closing Date Position Title Housing Services Officer Branch South Metropolitan HS 2 Location Cannington, Armadale, Victoria Park Work Type Fixed Term - Full Time, Permanent - Full Time Position No. Pool Ref DHW0125 Salary Closing Date Agency Department of Housing and Works Description
Come join the team at the new Department of Housing and Works.
The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.
We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.
Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.
When you join us, you can enjoy a variety of benefits, including:
6. professional development, training, and on-the-job learning to advance your career.
7. generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
8. corporate discounts with selected health insurance providers and access to wellness programs.
About The Role:
This position has responsibility for the management and monitoring a designated number of Service Delivery tenancies to ensure tenants are supported, payment of rent is sustained, and properties are cared for and maintained.
The role is responsible for the provision of property and tenancy management services associated with the Department’s owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including tenant’s Real Estate agents, contractors, Government agencies, local authorities and departmental staff, to ensure that a customer focussed service is delivered.
The position sits within the Service Delivery business area which manages approximately 39,000 tenancies across the state. Government Regional Officers Housing (GROH), community housing (rental housing managed by local Government or non-Government not-for-profit organisations) and bond assistance (interest-free loans to obtain accommodation in the private rental market) fall under the Service Delivery division, with close links to Aboriginal housing. The Department also has a strong focus on providing home ownership opportunities to public housing tenants.
How to Apply:
If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:
9. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
10. A two (2) page written application addressing 2,3 and 4 Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process
Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.
Further Job-Related Information:
To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.
If you are unable to view or download the documents, please contact HR Recruitment on email, mentioning the vacancy reference number DHW0125 for assistance.
We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twelve (12) months. Suitable applicants will be placed in the pool which may be used to fill full-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.
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