As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Team Leader to join our growing business.
As Team Leader you will work as a Retail Assistant and receive a £2 per hour supplement for the time that you manage shifts., + Have a clear focus on delivering great availability for your customers.
+ Play an active role in your store to "sell a £1 & save a £1" to help drive sales.
+ Deliver on all agreed actions set for you by your line manager.
Engage, develop & retain great people:
+ Proactively support and work with the Talking Shop Rep in your store.
+ Support team engagement in your store.
+ Play a part in creating an inclusive culture where everyone can be their best.
+ Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
Doing the right processes and doing them right:
+ Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
+ A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
+ Follow and implement all cash handling and security policies & processes.
+ Play your part in providing the best digital service through implementing all "One Best Way" processes.
Leadership:
Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:
+ Love your customers by being approachable.
+ Look after our own by being respectful.
+ Work together by being enthusiastic.
+ Hate waste by taking action.
+ Care about the business and our people by being considerate.
+ Experience in a retail management or supervisory role ideal but not essential.
+ Communicates effectively with every colleague to deliver store tasks first time, every time.
+ Plans and organises the shift, using every member of the team.
+ Provides balanced feedback when needed to improve the performance of every colleague.
+ Sets the pace of the team, when on shift, by being hands on to deliver a great store.
+ 15% discount in all Iceland and The Food Warehouse stores.
+ 28 days holiday (including Bank Holidays).
+ Christmas vouchers - increasing with length of service.
+ Refer a Friend scheme.
+ Christmas saving schemes.
+ Long service awards.
+ Option to join a healthcare plan.
+ Grocery Aid for free and confidential financial, emotional and practical support.
+ Clear career pathways with opportunities for development and progression.
+ A supportive and inclusive work environment.
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