Overview
Join Pandora’s team as a seasonal sales & operations assistant. You will work Fridays, Saturdays, and Sundays, covering 12 hours per week on a fixed-term contract for 3 months. The contract ends on 04/01/2026. The role is based at Merry Hill.
The rate of pay is £12.60 per hour. This seasonal position includes a competitive benefits package and opportunities to grow with the brand.
Role and Focus Areas
You will be our brand ambassador with two focus areas. There may be some crossover depending on day-to-day store needs.
Responsibilities
* Sales: Front-of-house excellence; surpass sales targets with effective techniques.
* Sales: Personalised connections; build rapport with customers and understand their needs to help them find perfect gifts.
* Sales: Product knowledge; deliver memorable customer experiences.
* Operations: Prepare click-and-collect orders; support behind-the-scenes activities to maintain strong customer service foundation.
* Operations: Manage deliveries, process returns, restock shelves with fresh inventory; wrap gifts, engraving jewellery, and loading gift cards as appropriate.
Important notes
* Contracts will end on 04/01/2026.
* You must be available to work on key trading days during the contract, including weekends and selected holidays. We will distribute these days fairly and you will not be required to work all of them.
* Annual leave accrues in line with entitlement; during this peak period, no annual leave will be approved.
Benefits
* Generous employee discount.
* Jewellery uniform allowance to express yourself and your individuality.
* Eligibility for the store bonus scheme.
* Access to additional discounts across retail, hospitality, and entertainment.
* Seasonal incentives and a thank-you gift.
* Retail Trust support for wellbeing, legal, and financial guidance.
About Pandora
Pandora is a leading jewellery brand focused on accessible luxury, with a global presence and sustainability commitments. Pandora employs thousands worldwide and operates with a focus on responsible materials and growth.
To Apply: Pandora’s recruitment procedures are designed to be transparent and fair. If you require reasonable adjustments for interviews, please let us know in advance.
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