Aftersales Advisor / Service Advisor - Automotive We are looking for a hardworking, customer-focused Aftersales Advisor to join a well-established main dealer with an excellent reputation among both employees and customers. This is an opportunity to join a professional, supportive team where customer satisfaction and employee wellbeing are equally valued.
Key Responsibilities:
Provide exceptional customer service to all incoming customers and handle aftersales enquiries efficiently
Build and maintain positive relationships with existing and prospective customers
Liaise with technicians and other team members to ensure smooth service operations
Manage and prioritise your workload, working independently when required
Maintain accurate records and update customer information using IT systems
Promote additional products and services in a professional manner
The ideal candidate will:
Have experience in an aftersales or service advisor role within the automotive industry (this is ideal but not essential as full training will be provided)
Be professional, presentable, reliable, and proactive
Possess excellent communication and IT skills
Be able to work both independently and as part of a team
Demonstrate strong organisational skills and the ability to prioritise tasks effectively
What we offer:
Competitive pay and clear opportunities for career progression within a well-respected main dealer
Up to 33 days holiday per annum to reward loyalty Discounts on new and used vehicles, servicing, and repairs for you and your family
An additional paid day off each year for family or celebratory events
Paid day off on your birthday
Death in Service benefit of 4x salary
Workplace pension scheme with enhanced employer contributions
Flexible working hours and Cycle to Work scheme
Comprehensive in-house training and access to development programmes
This role is perfect for a motivated individual who is passionate about customer service and wants to build a long-term career in the automotive industry.
Automotive Talent Partnership Ltd
If you are interested in this role or would like to discuss other opportunities in the automotive industry, please get in touch with Automotive Talent Partnership (ATP). We work closely with main dealers and motor groups across the UK to match talented individuals with career opportunities that suit their skills and ambitions. ATP is here to support you through every stage of your application and career development.
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