Always being on hand to serve and support customers on our checkouts, self-service tills, kiosks, or petrol stations, supporting with questions and proactively offering help.
Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels.
Building great knowledge about our products, services, and promotions to help provide recommendations.
Dealing with complaints, refunds, shelf tickets, and advertising.
Working flexibly across the store as needed.
What makes a great Sainsbury's Colleague:
* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Happy working in a fast-paced, physical, high-energy environment, and thrives in being part of a team.
* Takes responsibility for owning tasks and uses initiative to solve problems.
* Always prepared to work flexibly and productively across the store to a high standard. Fully trained in a variety of skills, with opportunities to learn, develop, and try new things.
* Comfortable learning to use new digital tools and technology to do your job effectively.
* Great attention to detail, keeping the store clean and clutter-free, always aiming to create the best shopping experience for customers.
You must be above the school-leaver age in your country. If shifts cover hours earlier than 6am or later than 11pm, you need to be at least 18 years old. You must have Right to Work eligibility in the UK.
Qualifications:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome. We offer resources and support for colleagues, including mentorship, training, career progression, and initiatives to promote diversity and inclusion. If you require reasonable adjustments during application or interview, please let us know.
Working for us has great rewards:
* Market-leading benefits and training.
* Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's Fridays and Saturdays, and 15% off at Argos every pay day.
* Free food and hot drinks in stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Pension scheme with company contributions.
* Sainsbury's share schemes at discounted prices.
* Shopping discounts on various services and products.
* Wellbeing support, including access to Employee Assistance Programme.
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