Manager - Operational Management (S1313N)
Join to apply for the Manager - Operational Management (S1313N) role at Homes England
Manager - Operational Management (S1313N)
Join to apply for the Manager - Operational Management (S1313N) role at Homes England
Birmingham, West Midlands (England), B1 2AX : Salford, North West England, M3 5AX : Newcastle upon Tyne, North East England, NE4 5BZ
Job Summary
Working in the Infrastructure Services team, supporting the delivery of significant infrastructure investment programmes, the Operational Management - Manager will play a critical role.You will be joining our small team,which is committed to making positive change in how we support delivery effectively and efficiently.
We arededicated to delivering a first-class customer service by taking an innovative and creative approach to resolvingissues.We work collaboratively with the project delivery teams team to foster good decision making and problem solving.
This is a rare chance to be part of a fast growing, national organisation withreal social purpose.Working with key internal and external stakeholders, you will have the opportunity to help ensure efficient, consistent and effective operational delivery support service.
The role will support the delivery of keystrategicprojects delivered through our infrastructure investment funds that are important in creating the conditions for large-scale housing being provided in much needed areas of the country.
Job Description
Delivery Enabling Services (DES) is at the heart of delivery in Homes England supporting the Delivery Directorates (Development, Investment and Markets, Partners and Places – DIMPP). DES translates policies, strategies and objectives into an operational framework for delivery to enable senior responsible officers (SROs) and budget holders to take accountability for delivery via three service areas:
* Control Environment – develop and operate efficient and effective ‘first line of defence’ controls and associated guidance for DIMPP delivery activities, including overseeing continuous improvement to address process and control deficiencies.
* Operations Management – develop and maintain an end-to-end operating environment that supports the project lifecycle, providing timely and effective activity and performance reporting to SROs and budget holders.
The Manager will be part of the Operations Management team, which comprises of a number of teams delivering the full range of services to DIMPP.
The Investment (Infrastructure Services) Team is responsible for a range of activities providing the operational management service to the Investment Directorate. The activities will cover the full project lifecycle, including supporting performance and activity reporting, developing improvements in business processes and quality of information, as well as providing guidance and support to Investment colleagues in the service area.
Responsibilities
Delivery Enabling Services (DES) is at the heart of delivery in Homes England supporting the Delivery Directorates (Development, Investment and Markets, Partners and Places – DIMPP). DES translates policies, strategies and objectives into an operational framework for delivery to enable senior responsible officers (SROs) and budget holders to take accountability for delivery via three service areas:
* Control Environment – develop and operate efficient and effective ‘first line of defence’ controls and associated guidance for DIMPP delivery activities, including overseeing continuous improvement to address process and control deficiencies.
* Operations Management – develop and maintain an end-to-end operating environment that supports the project lifecycle, providing timely and effective activity and performance reporting to SROs and budget holders.
The Manager will be part of the Operations Management team, which comprises of a number of teams delivering the full range of services to DIMPP.
The Investment (Infrastructure Services) Team is responsible for a range of activities providing the operational management service to the Investment Directorate. The activities will cover the full project lifecycle, including supporting performance and activity reporting, developing improvements in business processes and quality of information, as well as providing guidance and support to Investment colleagues in the service area.
Person specification
Key Skills And Experience
* Experience in the provision of operational delivery or programme management service activity, ideally in a similar public sector role (E)
* The ability to work at speed and analytically through a range of different tasks and priorities to deliver on competing tasks (E).
* Be someone who focuses on achieving results and communicating them clearly and concisely (E)
* Degree level qualification or equivalent experience (D)
* Demonstrable knowledge and experience in delivering similar services for government housing programmes (D)
Key Competencies
* Analysis & Planning: Working at speed and analytically through a range of different tasks and priorities to deliver on competing activities; ensuring that self and team performs to standard.
* Focus on Results: Seeks to achieve own results and encourages others through a positive approach which focuses on goals and targets. Looks critically at systems, policies, processes and procedures and is able to contextualise key operating principles and policy objectives to drive successful outcomes and improvements.
Communication: Looks for simplification in communication through breaking down complex information into manageable chunks. Demonstrates effective open communication skills and varies style and method appropriate to context. Encourages constructive debate to improve understanding of key issues.
Benefits
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:
Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.
Selection process details
How to apply?
To apply please follow the links to our careers page.
Security
Successful candidates must pass a disclosure and barring security check.
Selection process details
For more information on the role, please see the attached Job Description.
Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.
Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.
Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.
Homes England Is Committed To Protecting The Privacy And Security Of Your Personal Data. For Further Information Please Refer To Our Privacy Notice Which Can Be Viewed Here
https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter
Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.
Further information
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Name: Recruitment Team
Email: recruitmentinfo@homesengland.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
* Name : Recruitmentinfo@homesengland.gov.uk
* Email : Recruitmentinfo@homesengland.gov.uk
Recruitment team
* Email : Recruitmentinfo@homesengland.gov.uk
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
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