Better places, thriving communities.
About the Role
We are looking for a passionate, resilient and highly experienced Assistant Manager to lead our Environmental Services team nights at Liverpool ONE. This is a vital role where you will take full responsibility for delivering exceptional high standards across both cleaning and waste operations, ensuring the estate is safe, compliant and ready for the day ahead.
You will lead, coach and support a team of Team Leaders and Operatives. By driving performance, maintaining service standards and creating a positive and productive working environment.
What You Will Be Doing
1. Lead and manage the night Environmental Services team across cleaning and waste operations
2. Ensure high standards are consistently delivered in line with Service Level Agreements
3. Manage staff levels, resource, equipment and schedules
4. Carry out audits, inspections and compliance checks
5. Support team development through coaching, performance reviews and engagement
6. Ensure all health, safety and environmental standards are met
7. Liaise with stakeholders, brand partners and internal teams
8. Support incident management and act as Duty Manager when required.
Essential Skills
9. Leadership experience within an environmental, cleaning, waste or facilities management role.
10. Ability to motivate and manage teams to achieve performance targets
11. Strong organisational skills with attention to detail
12. Experience working in a fast paced environments.
13. Understanding and knowledge of health and safety practices
14. Confident communication and reporting skills
15. Comfortable working night shifts
Desirable
16. Health and Safety qualifications such as IOSH, COSHH and WAMITAB.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .