We are looking to recruit an Installation Co-ordinator to join our existing installations team. You will be responsible for ensuring effective and precise completion of system and network installations. Also to ensure all in-house systems are accurate, information is stored properly and our customers are communicated to at all times.
As an Installation Co-Ordinator, youwill
1. Maintain constant communication with customers when arranging system installations. Monitor network services transfers/installs.
2. Monitor timely resolution of all orders that are on hold.
3. Verify that all initial paperwork received is correct and complete.
4. Commence the Installation procedure and liaise with all relevant 3rd parties
5. Order all customer network and broadband requirements in a timely and accurate manner.
6. Ensure all customer communications are logged on the CRM system and all processes are followed correctly.
7. Assist the setup of customer billing and fixing of rejects during monthly billing process.
8. Ensure all cu...