Senior Controls Manager - Governance & Frameworks
The Group CIO Chief Control Office (GCIO CCO) plays a key role in ensuring the bank operates within its risk tolerances and appetite by embedding effective risk and control management across GCIO.
In this fantastic new role, you will join a growing team to partner with the GCIO CCO Governance & Frameworks area and will be responsible for providing governance, oversight, and execution of risk and control management processes across the GCIO organisation, evolving a culture of continuous and consistent risk management.
You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the
GCIO CCO Governance & Frameworks team within HSBC. Our purpose is to take accountability for GCIO Risk Management so GCIO can achieve strategic outcomes for HSBC, while remaining resilient and secure
In this role, duties will include:
Process, Frameworks & Execution
* Driving and partnering to simplify, streamline processes, enhancing efficiency without compromising rigour.
* Enhancing the RCA process by delivering insights enabling risk ownership through strong stakeholder collaboration.
* Driving global alignment on key risk themes such as Operational Resilience and Cybersecurity frameworks (e.g. NIST).
* Supporting response to regulatory queries, emerging risks, and crisis scenarios with structured, timely input.
Governance, Oversight & Challenge
* Leading governance support for Risk & Control Management Meeting (RCMMs) and executive forums, providing insight, challenge, and alignment with risk frameworks.
* Providing oversight and challenge to residual risk decisions, ensuring consistency with policies, appetite, and regulatory expectations.
* Developing board committee and regulatory materials that clearly communicate GCIO’s risk posture, key issues, and mitigation strategies.
* Promoting continuous control improvement through trend analysis, read-across insights, and challenge of inefficient practices.
Stakeholder Influence & Strategic Leadership
* Advising the Global Head on shaping and delivering a risk-aligned, future-fit control strategy across GCIO.
* Representing GCIO in enterprise risk forums, influencing alignment across functions, regions, and the three lines of defence.
* Building senior partnerships across Technology, Risk, and Compliance to embed strong risk culture and accountability.
* Acting as a visible leader across GCIO and CCO, role-modelling operational excellence and risk-informed decision-making.
To be successful in this role you should have the following skills:
Technical:
* Risk management, controls, governance, and frameworks
* Senior Stakeholder management
* Executive and Board level report writing and presentations
* Relationship management including directly and matrix managing people.
* Non-Financial Risk framework – including Operational Resilience, IT Risk frameworks (e.g., NIST, COBIT, ITIL).
* Translation of strategies & plans to achieve business and functional goals
Behavioural Skills:
* Strategic Planner
* Customer Orientated
* Outcome Orientated
* Problem Solver
* Team management
Cognitive Skills:
* Divided attention
* Quantitative
* Critical thinking
* Collaboration
* Logic and reasoning
This role will be based in Sheffield, Birmingham or Edinburgh on a hybrid basis.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500