Band 3 Administrator / Call Handler – Norwich – £13.00ph – ASAP
We are currently seeking an experienced Band 3 Administrator / Call Handler for the Just One Number Service based at Cringleford Business Centre, Intwood Road, Norwich.
Details:
* £13.00 per hour
* ASAP start
* 2–3-month placement
* Monday to Friday, 09:00–17:00
* Standard DBS with Adult and Children Barred List required
Duties include:
* Managing incoming calls, voicemails, emails, and referrals
* Booking and rearranging appointments
* Updating service user records
* Using SystmOne and other digital platforms
* Scanning, reporting, spreadsheet maintenance, and general admin support
* Minute taking and sending letters
Requirements:
* Strong admin and call handling experience
* Good communication skills
* NHS or healthcare experience preferred
* SystmOne knowledge desirable
* Basic Microsoft Excel skills
Please apply with your updated CV for immediate consideration