Overview
Calling all Work Planners! Are you an experienced Work Planner or Scheduler in housing maintenance and repairs, looking for your next challenge in a fast-paced and customer-focused environment? This is a Full-Time role based in Birmingham within our Platform Property Care planning team. You will be working as part of a highly motivated team planning a multi skill trades workforce to deliver planned and reactive maintenance work for our customers. Our team of Work Planners are central to our drive to deliver great customer service and ‘right first time’ repairs and installations.
This is a full-time role working 40 hours a week, Monday to Friday 8:00 – 16:30, with no weekend working. Be part of Platform Housing Group, Platform Property Care, a well-established property maintenance business. We are growing fast and aim to achieve our plan through an engaged and highly skilled team. This is a fantastic opportunity to make a real impact in a role that’s central to our commitment to “Keeping the Promise” to our customers.
We do not require recruitment agency support at this time — all speculative CVs will be treated as a direct application. While this role is home-based in practice, there is an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and infrequent travel; any required travel will be reimbursed in line with our current policy and Inland Revenue mileage rates. Car parking at our offices is free.
Responsibilities
* Responsible for planning an operational multi skill trades workforce, maintaining contact with field teams, and liaising with customers. You will need to be highly organised, approachable, and a confident communicator.
* Juggle different priorities in a busy role, remain calm under pressure, think on your feet and be able to work on your own initiative. You will excel in organising engineers and scheduling property maintenance and repairs, with the support of a great team around you.
What we are looking for / Qualifications
* Strong IT skills, particularly Outlook and Word
* Experience of working in a building maintenance or construction administration team as a work planner or scheduler; planning a trades workforce is essential
* Workforce (Engineers) planning and scheduling software experience, including previously having used DRS
* Some Technical Trades knowledge would be advantageous
* This role is to cover planning of our Engineer workforce in the Birmingham and West Midlands area, so you would need to be based here for this role
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