Customer Support Officer £15.59 per hour | 37 hours per week | Contract until 30th September 2026 Location: Aberystwyth – Hybrid (in the office twice a month) We are recruiting on behalf of a respected public sector organisation for a Customer Support Officer based in Aberystwyth. This hybrid role requires attendance in the office twice a month, offering an excellent balance between office and home working. Key Responsibilities Deliver customer support via telephone and email Handle a wide range of general enquiries Liaise with internal departments and external stakeholders Record accurate information on a bespoke internal system Monitor and track the order and dispatch of goods Complete various administrative tasks in line with internal proceduresAbout You Strong customer service experience Proven administrative skills with excellent attention to detail Confident use of the Microsoft Office suite (Word, Excel, Outlook, etc.) Clear and confident communication skills, written and verbal Ability to work independently in a hybrid environment and manage workload effectively...