People services administrator

Location: Hybrid, Bradford (3 days in the office, Tuesday – Thursday)
Salary: £27,159 per annum
Hours: Permanent, 35 hours per week, Monday – Friday 9am–5pm
 
Thousands of families across the country rely on us for a safe, affordable home. As the housing crisis deepens, the work we do has never been more important. It's this belief – that everyone deserves a place to call home – that drives everything we do.
 
At Accent, we believe our people are our greatest strength. We're looking for a caring, proactive, and detail-oriented People Services Administrator to join our friendly People Team. This is more than a support role – it's your chance to make a real impact on our culture and the lives of our colleagues.
 
What you'll be doing

Inbox & Coordination: Manage the central People team mailbox, ensuring timely, accurate responses while coordinating queries across the team
Systems & Data: Keep HR systems up to date with accurate employee data, processing changes efficiently and maintaining data integrity
Recruitment: Manage end-to-end recruitment processes using our ATS, ensuring every candidate has a smooth, positive experience
HR Queries: Be the go-to person for HR queries – from salary changes and onboarding to drafting letters and administering employee lifecycle events
OD Support: Coordinate training sessions, set up programmes, and manage attendee communications and records
Finance Support: Raise purchase orders, track invoices, and ensure accurate and timely payments
Process Improvement: Take ownership of tasks and suggest improvements to make our HR processes even better
 
About you

Strong administrative and organisational skills within an HR/People environment
Ability to work under pressure, take ownership, and manage a high volume of tasks
Strong attention to detail and ability to maintain confidentiality
Experience managing multiple query types and switching focus between tasks quickly
Excellent communication skills, both verbal and written
Proficient in Microsoft Office and HR systems
Experience providing customer-focused service in a fast-paced environment
 
The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening.
 
Salary
 
The spot salary is £27,159 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
 
Interviews
 
Stage 1 – Teams interview with the hiring manager. Planned date: 3rd July.
Stage 2 – Behavioural and scenario-based interview at our Bradford office. You'll complete a Congruity Questionnaire in advance. Planned date: 9th July.
 
A place to build a future

28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more
Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day
Car leasing, salary sacrifice schemes, and exclusive discounts through our benefits platform
Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary
Enhanced parental leave and flexible working options
Career development through our Leadership Academy, apprenticeships, Stepping into Management training, and more
 
We're committed to inclusion
 
We believe diversity makes us stronger. Our process is designed to be accessible and inclusive – if you need any reasonable adjustments at any stage, just let us know.
 
Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence.
 
Recruitment Agencies: We work exclusively with PSL partners and do not accept unsolicited CVs or speculative approaches for this role.
 
REF-(Apply online only)