Overview
Join to apply for the Fleet Support Technician role at Booker. This role can be based out of our Didcot, Wellingborough or Hatfield Distribution Centres. We are excited to offer the opportunity of a Fleet Support Technician to support the Fleet Engineer & the Network Transport and Delivery Teams to ensure a safe and compliant fleet with maximum asset availability. The role will act as first-line support as the primary contact for Transport & Delivery teams, fielding enquiries and escalating complex issues to Fleet Engineering Manager where necessary.
Responsibilities
* Issue Resolution: Monitor, manage & resolve escalated fleet-related issues to resolve VOR turnaround, ensuring timely communication and follow-up with relevant stakeholders, through liaising with suppliers, workshops and third-party providers to ensure prompt vehicle servicing and repairs.
* Support the Transport & Delivery teams during peak periods to ensure fleet availability, to be able to deliver operational excellence.
* Compliance Monitoring: Support the engineering team in ensuring all vehicles meet DVSA and internal compliance standards. Collaborate with the audit team to complete site audits on maintenance standards to ensure a safe and legal operation across VMU and DC’s.
* Ensuring our VMU & service providers maintain the highest standards of maintenance and compliance with excellent health and safety standards.
* Managing 3rd party providers against VMU contracts T&C’s
* Support the Transport & Delivery team management of their costs from suppliers, challenge any areas of opportunities. Review and manage recharge damage invoices ensure the quotes are valid and reasonable – collaborate with fleet engineer
Requirements
Essential
* A willingness to travel where necessary, to attend sites and scoping meetings across the UK. Whilst on these visits, represent Booker to the highest level of professionalism and excellence.
* IRTEC inspectors’ qualification minimum
o City & Guilds Level 2
+ Class 1 / Class 2 Licence
# LGV technical knowledge
+ Previous experience in a fleet support, transport operations, or engineering administration role (HGV experience preferred).
+ Strong understanding of HGV maintenance and compliance requirements
1. Desirable
* CPC Holder advantageous
* Supporting colleagues and exceptional teamwork
* Able to analyse data Interrogating our Fleet Maintenance platform.
* A passion to be excellent and a drive to make a change.
* Experience in Transport & Logistics
o Knowledge of Vehicles Road Transport law (especially Driver’s hours and vehicles servicing etc.)
o Experience with fleet administration
+ Knowledge of Operator licencing compliance
Whats in it for you?
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
* Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
* Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates
* An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
* After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
* Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
* Life Assurance - You are covered for death in service life cover of up to three times annual pay
* Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
* A great holiday package
About Us
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
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