We are looking for a highly organised, proactive, and experienced Senior Sales Administrator to join our growing team at CloudTech24, based in our Send, Woking office. This role supports our sales operations by ensuring seamless administrative processes, maintaining high standards of accuracy, and contributing to the achievement of business goals.
As a senior member of the team, you'll be a trusted point of contact for both internal teams and external clients, with a strong focus on delivering exceptional service and supporting strategic sales initiatives. This role requires excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
* Assist the sales team with administrative tasks, including preparing sales reports, managing customer databases, and processing orders.
* Handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.
* Process sales orders, track shipments, and ensure timely delivery of products to customers.
* Maintain accurate records of sales activities.
* Liaise with other departments to ensure seamless operations.
* Generate and analyse sales reports to provide insights and support decision-making processes.
* Update and maintain the Customer Relationship Management (CRM) system with accurate and up-to-date information.
Qualifications & Experience:
Education: Degree in Business Administration, Sales, Marketing, or a related field preferred.
Experience: Proven experience in a senior sales support or administrative role, ideally within the IT or technology sector.
Skills:
* Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
* Strong working knowledge of CRM platforms and sales order processing systems.
* Exceptional organisational and multitasking skills.
* Excellent written and verbal communication abilities.
* High attention to detail and accuracy.
Personal Attributes:
* Proactive and results driven.
* Customer focused with a professional and positive approach.
* Strong analytical and problem-solving capabilities.
* Resilient under pressure and able to meet tight deadlines.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Company events
* Free parking
* On-site parking
Ability to commute/relocate:
* Send GU23 7EF: reliably commute or plan to relocate before starting work (required)
Experience:
* CRM software: 3 years (preferred)
* Sales administration: 3 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person