Job Title: Project Manager – London Market Insurance
Experience – 8 years Plus
Location: London
Domain: London Market Insurance / Specialty Insurance / Commercial Insurance
Location
About the Job you are considering:
We are looking for an experienced Project Manager with strong London Market Insurance domain expertise to lead and deliver business and technology transformation initiatives for a specialty insurance client.
The candidate should have proven experience managing end-to-end projects across London Market insurance operations, underwriting, claims, policy administration, delegated authority, bordereaux, regulatory reporting, data transformation, and platform modernisation.
The ideal candidate should be comfortable working with business stakeholders, technology teams, vendors, brokers, underwriters, claims teams, operations teams, and senior leadership. The role requires strong delivery management, stakeholder engagement, risk management, governance, and excellent understanding of London Market insurance processes
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Key Responsibilities:
Lead end-to-end delivery of projects within the London Market Insurance domain.
Manage project scope, timelines, budgets, risks, issues, dependencies, and delivery milestones.
Work closely with business stakeholders, underwriters, claims teams, brokers, operations, compliance, and technology teams.
Drive delivery across insurance processes such as:
Underwriting
Claims
Policy administration
Premium processing
Delegated authority
Bordereaux management
Reinsurance
Regulatory reporting
Data and analytics
Manage technology and business transformation projects across London Market systems and platforms.
Define project plans, RAID logs, governance forums, status reports, and executive dashboards.
Coordinate with internal teams, third-party vendors, software providers, and offshore delivery teams.
Facilitate workshops for requirement gathering, process mapping, solution design, testing, and implementation planning.
Ensure project delivery aligns with business objectives, regulatory requirements, governance standards, and operating model changes.
Manage project delivery using Agile, Waterfall, or hybrid delivery methodologies.
Support change management, business readiness, training, communication, and adoption activities.
Track project financials, resource utilisation, delivery progress, and benefits realisation.
Identify delivery risks early and implement mitigation plans.
Support UAT planning, defect management, release management, and post-implementation support.
Prepare steering committee updates, management packs, project reports, and decision papers.
Ensure compliance with London Market standards, data governance, security, audit, and regulatory expectations.
Mandatory Skills
Strong experience as a Project Manager in the insurance industry.
Good working knowledge of London Market Insurance processes.
Experience delivering projects for Lloyd’s market, brokers, managing agents, syndicates, or specialty insurers.
Strong understanding of insurance lifecycle processes including:
Quote
Bind
Policy issuance
Endorsements
Renewals
Claims
Premium processing
Reinsurance
Reporting
Experience managing technology transformation, platform implementation, data migration, or regulatory change projects.
Strong stakeholder management skills across business, IT, operations, vendors, and senior leadership.
Experience managing project governance, RAID, project planning, budget tracking, and reporting.
Ability to work with cross-functional and geographically distributed teams.
Strong communication, negotiation, influencing, and problem-solving skills.
Experience with Agile, Scrum, Waterfall, or hybrid delivery models.
Good understanding of testing lifecycle, UAT, release management, and production implementation.
Strong documentation and presentation skills.
London Market Insurance Experience
Candidate should have exposure to one or more of the following areas:
Lloyd’s of London market operations
Specialty insurance
Commercial insurance
Wholesale insurance
Broker and carrier operating models
Managing agent and syndicate processes
Underwriting workbench implementation
Claims transformation
Policy administration transformation
Delegated authority management
Bordereaux processing
Exposure management
Reinsurance operations
Premium and claims accounting
Data warehouse and reporting projects
Regulatory and compliance change
Blueprint Two / market modernisation initiatives
We are a Disability Confident Employer:
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
* Declare they have a disability, and
* Meet the minimum essential criteria for the role.
Please opt in during the application process.
Make It Real (what does it mean for you):
* You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
* To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
* You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
* You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini:
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com