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Office receptionist and administrative support

Framlingham
Suffolk Jobs Direct
Office receptionist
Posted: 17 September
Offer description

Overview

Framlingham Sir Robert Hitcham’s CEVA Primary School are looking for an Office Receptionist and Administrative Assistant to join their busy school office team. This is a key role at the heart of our school, supporting pupils, parents, staff, and visitors every day. We are a successful Church of England Primary School of 320 children, in 12 classes, in the popular market town of Framlingham.


Details

* Address: College Road, Framlingham IP13 9EP
* Salary: £24,796 per annum, pro rata
* Hours: 24.5 hours per week, term time only, 38 weeks per year
* Contract: Permanent, required from September 2025
* Reference: 7766


Key Responsibilities

* As the first point of contact, you will greet and assist parents, visitors, and pupils with professionalism and warmth.
* Manage daily attendance, pupil registers, absence calls, and late arrivals.
* Oversee sign-in/out systems for pupils, staff, and visitors.
* Handle incoming calls, emails, and ParentMail communications.
* Liaise with the kitchen on daily school meal numbers.
* Support staff and pupils with requests, appointments, and general office tasks.


Additional Responsibilities

* Update school calendars and noticeboards.
* Maintain pupil records and databases (Arbor/ParentMail).
* Process admissions, leavers, and attendance reports.
* Assist with administration of clubs, tournaments, assemblies, and whole-school events.
* Manage school uniform stock and liaise with supplier.
* Provide hospitality at school events and welcome sessions.
* Support safeguarding and emergency procedures when required.


About You

* Friendly, approachable, and professional with excellent communication skills.
* Highly organised, able to manage multiple priorities/interruptions, and great attention to detail.
* Confident using IT systems. Experience with Microsoft Word, Excel, Outlook and Teams is essential, while knowledge of Arbor and ParentMail are desirable but not essential as training will be given.
* A team player who can work calmly under pressure in a busy environment.

Experience working in a school would be beneficial. You should be supportive of the Christian ethos of the school.


What We Offer

* A welcoming and supportive school community, with an experienced office team.
* A varied and rewarding role where no two days are the same.
* Training and development opportunities.
* The chance to make a real difference to our pupils, families, and staff.


To find out more

For further details please contact Caroline Miller, Office Manager on (01728) 723354.

Find out more about us at: www.hitchamsframlingham.org.uk


How to apply

Please read the job description (pdf) and Application Guidance for School Support Staff (word). Please send your completed application form (word) to admin@hitchams.suffolk.sch.uk by the closing date.

Closing date: 22 September 2025.

Interview date: week commencing 29 September 2025.

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.


About The Team

IMPORTANT PLEASE READ BEFORE APPLYING

To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The ‘Apply Now’ button below only allows you to submit a job alert, not an online application.

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