Contract Support Manager Environmental Services
Location: London (North)
Contract Type: Interim FT 6 months
Salary: £40k - £50k
We are looking for a motivated Contract Support professional to join our team and help ensure the smooth delivery of operational activities for our client. Are you organised, proactive, and committed to supporting high-quality environmental services?
About the Role
In this role, you will support contract performance, oversee key administrative tasks, and provide essential coordination between operational teams, construction colleagues, and the client. You will be responsible for managing equipment maintenance, assisting with investigations, and ensuring compliance and efficiency across the contract. This is an excellent opportunity for someone who thrives in a fast-paced operational environment, enjoys problem-solving, and is passionate about supporting successful outcomes.
Key Responsibilities
Respond to, log, and investigate complaints raised by members of the client organisation
Review all relevant facts, figures, and supporting evidence to assess each case accurately
Analyse CCTV footage and supplementary data to establish timelines and verify events
Collate findings into clear, concise reports and provide informed outcome recommendations
Take responsibility for the management and organisation of equipment maintenance on site
Collaborate with construction colleagues to coordinate and manage ad-hoc construction projects during operational periods
Support internal teams to resolve complaints and implement corrective actions
Maintain accurate records and ensure all investigations and maintenance activities meet compliance and quality standards
Communicate clearly, professionally, and empathetically with all stakeholders
About You
Strong administrative and organisational skills
Excellent written and verbal communication abilities
Confident reviewing data, footage, and evidence with a high level of accuracy
Ability to manage multiple tasks and deadlines in a fast-paced environment
Experience in environmental services, facilities, construction support, or contract administration is an advantage
Proactive, solution-focused mindset with strong attention to detail
Why Join Us?
Be part of a company dedicated to environmental improvement and sustainable operations
Varied, meaningful work that supports safe and efficient service delivery
Friendly, collaborative team environment
Opportunities for training, development, and career progression
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