Overview Provides nursing care for patients and assists physicians. Clinical and administrative duties include: triaging patients' vital signs, height/weight, medical/social history, medication reconciliation, stocking/preparing exam rooms; retrieving imaging and laboratory results; processing work tasks/messages in the electronic health records [Allscripts], and the patient portal; Follow My Health; and the ability to work in our clinical and administrative areas with the Department of Medicine.
Responsibilities Triage incoming patients by obtaining vital signs, reconcile current medication list, reconcile allergies, and determine chief complaint.
Administer injections of medications or immunizations in accordance with approved nursing protocol or standing orders and document appropriately in the patients’ electronic medical record. Observe patients for any adverse reactions.
Assist physicians with examinations, minor surgeries, diagnostic procedures, and treatments. Implement standing orders when applicable. Provide basic care as ordered.
Appropriately document all nursing interventions in the electronic medical record. Review chart for completeness, test results, task completion, and billing. Provide patient teaching/education with medications.
Review and work/complete all “tasks” assigned to you and your individual team (as well as covering for other nurses who may be absent). This will include responding to patient messages, prescription refills, lab results, referrals, home health agencies, medication prior authorizations, patient forms, and follow-up from physicians.
Schedule specialist appointments and obtain referrals from insurance companies as needed. Obtain prior authorization for medications.
Obtain lab/CT/MRI/Biopsy results from outside sources, as needed, and scan into the patients’ electronic medical record. This includes reviewing upcoming appointments and obtaining prior to the visit.
Notify providers with critical labs.
Call test/lab results to patients and answer questions regarding those results and physician instructions.
Provide Tuberculin purified protein derivative (PPD) injections as needed.
Respond to questions from patients, family members, faculty/residents, and other health care providers in a timely and professional manner. Patient phone calls should be answered or documented the same day they are received. All patient conversations must be documented in the chart, as well as attempts to reach patients.
Patient education, discharge medication reconciliation, drug assistance programs, nutrition, and barriers to care.
Distribute and track Home Health orders and key in Home Health charges for billing.
Participate in staff meetings and training sessions/education lectures.
Other duties as assigned within the office and Department of Medicine.
Qualifications Completion of a program of instruction for licensure as a Practical Nurse required. Completion of BLS Class and re-certification every 2 years. Must be a licensed LPN in Virginia. Previous clinical experience preferred. Montreal Cognitive Assessment (MoCA) certification desirable.
Ideal candidate should possess the following:
Ability to develop and maintain effective relationships with the public, partners, customers, and co-workers while working cooperatively and effectively with others to achieve common goals.
Ability to manage time and resources to ensure assignments are completed accurately and deadlines are met. Meets attendance/punctuality requirements.
Ability to adapt to changing work environments, work priorities, and organizational needs. Takes independent action to address and resolve problems.
Ability to express ideas effectively and demonstrate sound judgment with regard to decision-making.
Ability to deal with others in a direct and honest manner and comply with all EVMS policies, procedures, and relevant government regulations.
Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Ability to apply concepts of basic algebra and statistical analysis.
Location US-VA-Norfolk
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