Overview
Hospitality Assistant role focused on delivering genuine hospitality and impeccable service. We seek collaborative, friendly, professional individuals who thrive in a harmonious team environment and are committed to inclusive practices.
Responsibilities
* Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
* Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address concerns or issues in a friendly manner.
* Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
* Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
* Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas, working together as a team to lead by example.
Qualifications
* Have a contagious passion for food and/or customer service.
* You draw satisfaction from working within a collaborative and inclusive team environment.
* Ability to adapt to challenges and opportunities with a solution-oriented perspective.
* Previous experience in a similar role, especially in the food service industry, is often a plus.
* Some knowledge of food safety and sanitation practices.
* Works according to BaxterStorey core values.
Additional Information
For almost 20 years, for every client, in every location (office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means we always strive to supercharge our team's careers. "Better" is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the appropriate government resource.
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
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