Job Title
Network Operations Lead Engineer at Portal Londrinatur. Join to apply.
About Thales
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. We innovate across Aerospace, Defence, Security and Space. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. Your health and well-being matters; we offer flexibility for part‑time hours, job sharing, home working and flexible start/finish times.
Job Profile Summary
The Network Operations Lead Engineer oversees daily operations of customer systems, ensuring continuous monitoring, maintenance and performance optimization of infrastructure and services. The ideal candidate leads a team of network analysts and engineers to quickly identify and resolve network issues, minimising downtime and maintaining high service availability and quality of service.
Skills & Expertise
* Proven experience (typically 5+ years) in network operations, with at least 2 years in a leadership or management role.
* Relevant certifications (e.g., CCNP, ITIL, PMP).
* Must hold or successfully apply for SC and NPPV3 security clearances.
* Strong understanding of networking technologies, infrastructure technology and hardware.
* Experience with network monitoring configuration, deployment and operation.
* Familiar with cryptographic handling and controls; ideal candidate has experience as a crypto custodian.
* Experience with network monitoring tools such as SolarWinds or similar.
* Excellent problem‑solving skills and ability to work under pressure.
* Strong communication and interpersonal skills to manage team members and coordinate with other departments.
* Ability to develop strategic plans and manage projects.
* Flexible to work in a dynamic operational environment.
Key Responsibilities and Tasks
* Lead and manage the Network Operations Centre team, including hiring, training, scheduling, and performance management.
* Oversee real‑time monitoring of network infrastructure, servers and telecommunications systems to detect and resolve faults or performance issues.
* Take ownership for handling and controlling cryptographic material across the Operations Centre.
* Develop and enforce operational procedures, standards and best practices for incident response and network reliability.
* Manage escalation processes and coordinate with other IT teams, vendors and service providers to resolve complex network problems.
* Analyse network performance data and generate reports to identify trends, predict potential issues and drive continuous improvement.
* Ensure compliance with company policies, industry standards and regulatory requirements related to network operations.
* Plan and implement network maintenance activities, upgrades and enhancements with minimal disruption.
* Budget management and resource allocation for NOC operations.
* Foster a culture of collaboration, proactive problem‑solving and customer service excellence.
* Keep abreast of the latest network technologies and industry developments to recommend improvements and innovations.
What We Offer
On offer is a competitive salary and benefits package, which includes:
* 37 hour working week with flexible hours.
* Pension scheme.
* 201 hours of annual leave (plus bank holidays).
* 24 hours paid time for external volunteering work.
* Life Cover.
* 24/7 Employee Assistance Program and mental wellbeing app.
* Employee discount schemes on major brands and retailers.
* Gym membership discounts.
Security Clearance and Eligibility
Candidates must provide evidence of identity, eligibility to work in the UK and employment/education history up to three years. Some vacancies require full security clearance; further evidence may be required.
EEO Statement
Thales is an equal opportunities employer; diversity and inclusion are integral to the success of Thales.
Apply Today
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