Localities Team Manager (Housing) Kidderminster, Worcestershire (Hybrid Working) Up to £42,504 per annum Make a Real Impact Where It Matters Most Are you a confident leader who knows how to get the best out of peopleand a service? Do you thrive in fast-paced environments where your decisions genuinely improve lives and strengthen communities? Community Housing is looking for aLocalities Team Managerto lead a passionate team delivering high-quality neighbourhood and housing services. If you care about people, know housing inside out, and can handle complex cases with calm, fair judgement, this is your next step. WhatYoullDo Lead, support, and empower Neighbourhood Coordinators and Enforcement Case Coordinators
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Guide complex casework, safeguarding, and tenancy enforcement
Build strong partnerships with police, social care,healthand community agencies
Drive service improvementstreamline processes, embed new ways of working, and use data to sharpen performance
Represent us at multi-agency forums (MARAC, MAPPA, safeguarding panels)
Champion a consistent, customer-first approach across everything we do
What You Bring Solid experience in housing or neighbourhood management
Strong understanding of tenancy law, ASB, and safeguarding
A confident people-manager who brings out the best in a team
Skilled at partnership working and managing challenging situations
Analytical mindsetcomfortable with data, systems, and improving processes
Resilient, proactive, and solutions-focused
A CIH qualification is great to havebut not essential if you bring strong, relevant experience and are prepared to work towards. Why Join Us? Youlllead a team that truly makes a differencesupporting safer neighbourhoods, preventing homelessness, and helping residents build stable, secure lives.Youllbe part of a collaborative organisation that values respect, professionalism, and doing the right thing for customers every time. Ifyoureready to step up, lead with purpose, and help shape the future of our localities service,wedlove to hear from you.
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