Main area: Mental health
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (24 hour shift pattern)
Job ref: 338-6826945-24
Site: Miranda House
Town: Hull
Salary: £23,615 per annum
Salary period: Yearly
Closing: 05/01/2025 23:59
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019.
Job overview
An opportunity has arisen for a full-time Band 2 Administration Assistant to work within our Mental Health Crisis Team based at Miranda House in Hull.
You will be expected to be flexible and work in a fast-paced and highly demanding environment within the main office as well as providing cover to a busy reception area.
The administration team provides 24-hour, 7-day a week cover, which is worked on a rota basis incorporating enhanced pay for unsocial hours. This provides a refreshing work-life balance.
Main duties of the job
This role involves liaising with health care professionals from the Trust and outside agencies, also dealing with queries from patients requiring a service.
Excellent interpersonal skills and being able to work on your own initiative are both essential.
The successful candidate will have good keyboard skills enabling them to assist in creating, developing, and maintaining new processes and procedures. This includes regular data inputting using patient systems (Lorenzo) in accordance with the Trust standards, along with all other Microsoft packages.
Minimum Requirements
Applicants will have RSA III and OCR III/ECDL or equivalent NVQ Qualification, a good standard of Maths and English, and previous experience of carrying out general administrative procedures in an office environment. Experience of using software packages including Microsoft Word/Outlook and Excel are beneficial. Experience with the Trust Patient Information Systems (Lorenzo) would be advantageous.
Working for our organisation
We are an award-winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire.
We are a forward-thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We recognize the positive value of diversity and promote equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work-life balance is about having influence and flexibility over when, where, and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
Experience
* Experience of working with the general public
* Knowledge of IT systems
* Knowledge of Trust IT systems e.g. Lorenzo as appropriate to work area
Qualifications
* 2 GCSEs/O levels in English and Maths
* Standard keyboard skills e.g. RSA2, ECDL or demonstrable experience within A&C field at standard level
* NVQ2 or equivalent experiential learning
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Helen Collins
Job title: Team Lead
Email address: hcollins5@nhs.net
Telephone number: 01482 335797
You can also contact Carolynn Lewis by email for further details - carolynnlewis@nhs.net
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