Overview
The RAC is the UK’s leading breakdown service provider — a people-powered business of 4,000 'orange heroes' delivering best-in-class motoring services for both private and business drivers. We now have a fantastic opportunity for a skilled, field-based Roadside Mechanic to join our Roadside Patrol team. This role is based in Heathrow and offers a base salary of £40,000 (Inclusive London Weighting where applicable) with an average OTE of £45,000–£55,000.
Role advertised by TieTalent on behalf of RAC. We are committed to developing a culture that is representative of the diverse communities we serve and welcome applicants of all backgrounds and experiences.
Responsibilities
* Handle diverse breakdowns and technical issues on the roadside, applying technical expertise to diagnose and repair vehicles on-site.
* Provide on-scene technical support and customer service to RAC members, delivering an exceptional service.
* Operate with a customer-focused approach, ensuring safety and compliance while working with latest vehicle technology; you’ll be out and about dealing face-to-face with members.
* Work as part of RAC’s Roadside Patrol team to get members back on the road quickly.
Qualifications
* A Level 2 light vehicle maintenance qualification (or equivalent)
* Demonstrative technical, electrical, and diagnostic experience
* A customer-focused approach
* A full UK driving licence
Compensation and Benefits
Base pay £40,000 (Inclusive of London Weighting if applicable) with average earnings £45,000–£55,000. In addition, you’ll enjoy:
* Colleague Share Scheme – a unique opportunity to become a co-owner of our business
* Holiday allowance of 23 days & bank holidays rising to 25 with service
* No additional travel time – Start and finish on your driveway
* Group Personal Pension scheme with employer contribution up to 6.5%
* 2x Basic Salary Core Employer funded Life Assurance (4x for pension scheme members) with option to flex up to 10x
* Family leave support including paid time off and resources to balance work and family commitments
* Confidential personal support service available 24/7 for you and eligible family members
* Car salary sacrifice scheme after 12 months' employment with significant tax savings and EV options
* RAC Ultimate Complete Breakdown Service from Day One
* Access to Orange Savings discounts portal with thousands of offers
Other Information
* Terms and Conditions Apply
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Technology, Information and Internet
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