Overview
Implementation Engineer - EMEA role at Nucleus Security serves the Customer Success organization and focuses on onboarding and implementation projects. This technical role is responsible for deploying vulnerability management solutions to our customer base in the post-sales cycle. The Nucleus Implementation team is composed of security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you’re a curious person with a blend of technical and soft skills, we’d love to welcome you aboard.
What You Will Do
* Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase
* Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption
* Manage short term customer engagements to unblock their technical use cases
* Develop and maintain parsers and other scripts/tools to resolve customer’s unique challenges
* Collaborate with the product team to prioritize and productize solutions to impactful issues
* Build strong relationships with customers, providing exceptional customer service and support
* Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion
* Understand how integrations work end to end to clearly articulate complex problems and solutions to less technical stakeholders
* Design vulnerability management solution architecture for different asset classes and environment sizes
* Manage containerization and modern cloud infrastructure
Required Qualifications
* Cybersecurity concepts (attack vectors, kill chain)
* Compliance understanding (NIST, ISO, custom policies)
* Customer/stakeholder engagement (technical project management, consulting)
* Programming (we use Python, any OOP language)
* Configuring & deploying software integrations
* High capacity to learn quickly
* Creative problem-solving skills
Preferred Qualifications
* Security tools or other VM platforms (SIEM, SOAR, IDS)
* Data ingest pipelines (ETL, automation)
* Cloud concepts (containerization, PaaS)
* ServiceNow (configuration, end user experience)
* Enterprise customer tech integration exposure
* Ability to work autonomously on complex tasks within a team dynamic
* Willingness to work in the CET time zone
Why You Should Be Excited
* Equity in a high-growth, VC-backed startup
* Fabulous company culture
* Work on a truly unique solution that’s defining a market
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, General Business, and Education
Industries
* Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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