Job Description
Operations Manager – Engineering & Inspection Services
Poole, UK
£50,000 – £55,000 + Car Allowance + Benefits
A leading engineering and inspection services company is seeking an experienced Operations Manager to oversee daily operations at its Poole site. This is a hands-on leadership role ideal for someone with a background in precision engineering, inspection, or NDT, who can manage resources, lead people, and uphold high standards of safety, quality, and delivery.
Responsibilities
1. Operations
* Manage site activity, production schedules, and staffing
* Maintain training records and resolve HR issues
* Track and report on KPIs across safety, quality, delivery, and cost
* Liaise with external suppliers and service providers
* Maintain TPM and calibration schedules
1. Leadership
* Uphold Health, Safety, Environmental and Quality (HSEQ) standards
* Lead and support Team Leaders
* Oversee hiring, appraisals, training, and succession planning
* Ensure collaboration across multiple UK sites
2. Quality
* Work with the Quality Manager to improve systems and compliance
* Identify and resolve non-conformances
* Support internal and external audits
3. Client Management
* Liaise with clients to ensure delivery and quality expectations are met
* Attend meetings related to operations, quality, and fabrication
* Ensure clear and timely communication with customers
4. Financial Oversight
* Drive profitability and manage budgets
* Approve spending and authorize invoices as required
5. Technical Support
* Stay informed on new technologies and NDT methods
* Support development and implementation of UT, VT, PT, RT practices
Candidate Profile
Essential
* Experience managing teams in a technical, production, or inspection setting
* Client-facing with strong communication and problem-solving skills
* Engineering or inspection background (ideally to ASME standards)
* Project management and continuous improvement experience
Desirable
* PCN Level 2 or 3 Radiographic Testing (including lapsed certs)
* Radiation safety experience
* Strong knowledge of NDT standards and methods
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