🌟 Customer Supply Chain Coordinator
đź’° ÂŁ28,000
đź“Ť London (Hybrid)
Are you highly organised, customer-focused, and ready to grow your career within a global brand known for its award-winning, design-led products?
We’re partnering with a leading international consumer goods company celebrated for its innovation, creativity, and commitment to quality. They’re looking for a Customer Supply Chain Coordinator to join their collaborative London-based team.
This is an exciting opportunity for someone from a Customer Service or Order Management background who’s ready to take the next step into the supply chain space. You’ll play a vital role in ensuring every order is delivered smoothly, accurately, and on time — keeping customers informed and supporting the business to deliver exceptional service every step of the way.
💼 What you’ll be doing
* Managing and processing customer orders, ensuring accuracy, timeliness, and alignment with agreed SLAs.
* Acting as a key point of contact for customers — providing updates on stock, delivery schedules, and order progress.
* Coordinating daily with warehouse and logistics partners to ensure the seamless flow of goods.
* Proactively identifying and resolving delivery or fulfilment issues, communicating updates effectively to stakeholders.
* Maintaining customer records, order documentation, and internal reports to ensure complete visibility across the team.
* Preparing performance and sales data for review meetings and supporting continuous improvement initiatives.
* Collaborating cross-functionally with Supply Planning, Finance, IT, and Commercial teams to support business priorities.
* Supporting new product launches, promotions, and international rollouts.
* Assisting in process improvement projects and system enhancements (including SAP or ERP transitions).
🎯 What we’re looking for
* 1–3 years’ experience in Customer Service, Order Management, or Supply Chain Administration, ideally within a consumer goods, retail, or FMCG business.
* A strong sense of ownership and attention to detail — you take pride in getting things right the first time.
* Excellent communication and relationship-building skills, with a proactive, solutions-focused approach.
* Confident working in Excel (pivot tables, lookups); experience using SAP or another ERP system is a plus.
* Enjoys working in a fast-paced environment and balancing multiple priorities with accuracy.
* A positive, collaborative attitude and a desire to grow within a global business.
* Bonus: knowledge of or passion for design-led consumer products and innovation.
💡 Why you’ll love it
* Work with a globally recognised brand that’s redefining everyday living through design and innovation.
* Join a friendly, supportive team that values learning, collaboration, and continuous improvement.
* Great career development opportunities within a growing global operation.
* Hybrid working with a central London office location.
📨 Ready to take your next step?
Apply now to join a world-class brand and bring your customer service expertise into the heart of global supply chain operations — with Nter Talent.