Main purpose of job: Book-keeping, Administration, maintenance and reporting of the business's accounting records, management of creditors and debtors. Overview: The Finance Officer is crucial in streamlining our financial transactions, handling invoicing, credit control, book-keeping tasks, and assisting with payroll and payments. As a primary point of contact for financial-related customer queries, this role will also communicate key financial updates and policies. Also someone to Oversee our Internal team in time to come who would have the Ability to manage staff and oversee the finance & Admin. Key Responsibilities: Credit Control: * Monitor and chase late payments. * Enforce policies on underpayments and communicate as needed. * Payment processing (to be integrated after an initial 6 months): * Handle processing of deposit refunds via Stripe. * Manage refunds. * Resolve any payment disputes. Book-keeping: * Ensure accurate income allocation. * Payroll assistance * Assist with the setting up of new staff on payroll. * Support the payment of existing staff. Financial Reporting Assistance: * Aid in compiling monthly financial reports and determining the necessary inclusions. Customer Support: * Answer customer queries related to finance. * Maintain and update the Customer FAQs and accompanying Streak snippets. Internal Support: * Field ad hoc financial questions from the team. * Running Month end invoicing processes. Sales and Purchases Support: * Assist with the categorisation and payment of expenses. Qualifications: * Minimum of 3 years of experience in a finance or operations role. * ACCA/SEMA experience minimum of 3 years