Overview
Waiting List Clerk / Clerical Officer Administrative Support – Band 3
Location: Aintree University Hospital, Liverpool Salary: £24,937 - £26,598 per annum, pro rata
Employer: Liverpool University Hospitals NHS Foundation Trust
Job type: NHS Band 3 – full/part-time as applicable
Job overview
The opportunity has arisen for a waiting list clerk/administrative support clerical officer to join our administrative team within the Urology Department based at Aintree Hospital.
Applicants should have prior NHS experience, extensive knowledge of iPM and waiting list management. The successful candidate must undertake all administrative duties, have excellent communication skills, plan their own workload, work on own initiative to strict guidelines, and adhere to Trust targets. You will be expected to be a team player and cover for colleagues during absences.
Main duties of the job
* Manage and monitor waiting lists to ensure procedures are carried out within Trust waiting list management policies and targets.
* Provide and maintain an efficient and effective administrative service, undertaking a range of duties in line with local policies and procedures.
* Monitor DM01 reports and conduct pre-admission/pre-attendance calling to reduce DNA rates, along with data cleansing exercises and validation of the waiting list.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts. It serves a core population of around 630,000 people across Merseyside and provides a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
Person specification
Qualifications
* RSA 11 or equivalent
Experience
* Demonstrable experience and knowledge of service improvement systems
Knowledge
* A good working knowledge of computers and software packages/ECDL
* Understanding of a broad range of administrative processes
* Able to demonstrate understanding of a wide range of local hospital systems/processes and policies
Skills
* Good basic numeracy skills
* Excellent interpersonal skills with ability to communicate at all levels
* Ability to present data and information in a useful and understandable format
Please ensure you check your email (including junk/spam) regularly as we will contact you regarding your application.
Notes for internal applicants may apply; confirm within the application form.
Note: Under current Home Office Immigration Rules we are unable to offer sponsorship for Band 2 and 3 roles with salaries under £25,000 p.a. as they do not meet criteria.
Only applicants who clearly demonstrate how they meet the person specification will be shortlisted. We reserve the right to close vacancies early if a sufficient number of applications have been received.
Some statements about safeguarding, DBS, sponsorship and flexible working are included for compliance; details may be subject to change.
If you have any personal requirements to participate in the recruitment process, please contact Recruitment Services on 0151 706 4666 at the earliest opportunity to ensure suitable arrangements can be made.
New entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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