Join Our Team as a Guest Services Team Member Plus!
Are you ready to dive into a role where fun meets fantastic service? At Butlin’s, we believe in the power of getting involved, and we’re on the lookout for enthusiastic individuals who share our passion!
About the Role
As a Guest Services Team Member Plus, you’ll play a vital role in creating unforgettable experiences for our guests. Your week will kick off with cleaning our accommodations on Mondays and Fridays, ensuring everything is spotless for our visitors. But that’s just the beginning!
During their stay, you’ll be the friendly face that helps guests navigate our amazing offerings and the local area. If things don’t go as planned, your empathy and problem-solving skills will shine as you assist guests in getting back on track. You’ll also be involved in the check-in process, welcoming guests and addressing their needs face-to-face.
Exciting news: Live-in accommodation is available for this role!
Key Responsibilities
* Provide exceptional service to guests, ensuring their stay is enjoyable.
* Assist with cleaning accommodations to maintain high standards.
* Utilize your communication skills to offer solutions and support to guests.
* Log jobs and feedback using various systems, so being computer-savvy is essential.
* Collaborate with team members to create a supportive and fun work environment.
What We’re Looking For
We want motivated individuals who thrive in a fast-paced environment and love to learn. If you have:
* Great communication skills and a passion for helping others,
* A team-oriented mindset,
* A confident telephone manner,
* Basic computer skills,
Then you might just be the perfect fit for our team!
About Butlin’s
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been creating memorable experiences for our guests, whether they’re enjoying a family break or an adult-only getaway.
Our culture is what sets us apart. We’re dedicated to providing an Altogether More Entertaining and Fun Break, guided by our three core values. If you’re looking for a role where you can Create Smiles, Get Stuck In, and Care For Each Other, then this is the opportunity for you!
Join us at Butlin’s during this exciting time andbe part of a team that makes a difference!