Job Title: Repairs Planner Location: Loughton Contract: 12-Month Fixed Term (Maternity Cover) Start Date: January Rate: £17 per hour Overview We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Loughton. This is a 12-month maternity cover position starting in January and offers an excellent opportunity to work within a fast-paced repairs and maintenance environment. Key Responsibilities Scheduling and coordinating reactive and planned repairs for housing stock Managing operatives' diaries to ensure maximum productivity and service delivery Acting as a key point of contact for residents, handling repair enquiries professionally and efficiently Liaising with contractors, supervisors, and internal teams to ensure jobs are completed within agreed timescales Monitoring job progress, updating systems accurately, and resolving scheduling issues Ensuring repairs are delivered in line with service level agreements and customer satisfaction targets Skills & Experience Required Previous experience in a Repairs Planner, Scheduler, or similar coordination role Background in social housing, property services, or maintenance environments preferred Strong organisational and time-management skills Confident communicator with excellent customer service skills Ability to work well under pressure and manage high volumes of work Competent IT skills, with experience using scheduling or repairs management systems What's on Offer £17 per hour 12-month fixed-term contract (maternity cover) Office-based role in Loughton Opportunity to join a supportive and professional team If you are an experienced Repairs Planner available to start in January and looking for a fixed-term opportunity, we would be keen to hear from you