Internal Account Manager
Location: Milton Keynes - Hybrid
This role follows a non‑negotiable 3‑day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the Job
We are looking for a driven Internal Account Manager to join our team on a permanent basis, supporting a portfolio of key vendors.
While this role includes managing a small number of existing key accounts, the primary focus is on building and growing your own pipeline, identifying new opportunities, and winning new business. You’ll be responsible for driving revenue and profit growth through proactive engagement, outbound activity, and relationship‑building.
This role will suit someone who enjoys picking up the phone, opening doors, and creating opportunities, rather than simply maintaining an existing account base. Our customers and vendors are at the heart of everything we do and delivering a high standard of service while achieving commercial results is key to success in this role.
Responsibilities
* Foster strong business relationships with Ingram Micro core customers and become a trusted advisor to their businesses.
* Identify opportunities to cross sell and up sell additional relevant mobile products using expert knowledge.
* Enable partners by demonstrating and coaching around a variety of products.
* Provide regular sales forecasts and business updates to the head of Sales.
* Update Opportunities accurately to manage, nurture and monitor deal progress.
* Regular engagement with marketing team to leverage core messaging via preferred social media channels and influence the GTM strategy.
* Leverage Field Technical resource to influence and progress end user sales opportunities and maximise profitability.
Qualifications
* Experience in a sales or account‑based role, ideally within technology, IT distribution, or a related sector. Knowledge of the DCPOS channel and vendor landscape is advantageous but not essential.
* A commercial and proactive mindset, with the confidence to build relationships, create opportunities, and win new business.
* Comfortable communicating with customers and partners over the phone, via email, and face‑to‑face.
* Naturally curious and motivated to learn products, vendors, and new technology in a fast‑moving environment.
* Confident using business systems and tools, including Microsoft Outlook, Word, and Excel; CRM experience is beneficial.
* A desire to understand how things work, with the ability to spot opportunities to improve systems, processes, and ways of working.
* A strong focus on delivering a positive customer experience while achieving commercial outcomes.
Benefits
* AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
* Rising holiday allowance at Year 2 and Year 5
* Birthday day off
* Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
* Employee discounts and wellness perks
* Modern offices with breakout spaces, free tea and coffee, and a private wellness room
* Development opportunities with clear career progression and training
About Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com.
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