Very well-established company with an international presence
Responsibilities
French speaking Customer Care
Location: Croydon
Salary: Up to £27,000 Depending on experience
Ref: 5488F
Main duties:
Offer support to customers while managing the service offered to them
The Role:
– Answer telephone calls from customers and assist them in an efficient and professional manner
– Occasionally meet customers face to face
– Ensure compliance with country regulations
– Data inputting and ensuring the database is kept updated
– External visits as and when required
Candidate's Profile
– Fluent in French (both written and verbally) – Essential
– Excellent communication skills both in English and French
– Flexible to work occasional weekends and late shifts
– Empathetic candidate with the ability to stay self-motivated and positive
– Strong attention to detail
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