Role: D365 System OwnerLocation: City of LondonSalary: up to £85,000Day of week in the office: 1-2 days a week in the office
My client is going through a strategic CRM transformation moving to D365 as part of their wider enterprise systems modernisation programme. This is not a support role, it's a full system ownership role. You will take strategic and operational ownership of Dynamics 365 across marketing, membership, and operational teams - shaping how CRM delivers measurable business value across the organisation
Responsibilities/Experience
* Own the CRM strategy, road-map and vision
* Align platform development with organisational goals
* Act as senior Business Relationship Manager for CRM
* Manage and prioritise the backlog based on value
* Hold stakeholders accountable for benefit realisation
* Lead and develop a small in-house CRM team
If this role sounds of interest and you would like to know more do not hesitate to contact me on