Engineering Supervisor
Job ID: 216478
Posted: 05-May-2025
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Engineering/Maintenance
Location: Horsham - England - United Kingdom of Great Britain and Northern Ireland
Purpose of the Role
To effectively supervise, participate in, and provide line management for the day-to-day mobile operation of the contract engineering team/supply partners, ensuring compliance with standards (mandatory, statutory, contractual) and the effective operation of the contract’s Mechanical, Electrical, and Fabric services.
Key Responsibilities
* Provide leadership to the mobile engineering teams, ensuring their delivery meets contract requirements and maintaining high levels of development and engagement.
* Provide technical and physical support to the engineering team, including hands-on tasks and cover for holiday/sickness.
* Attend training and work at height, within confined spaces, or in areas of high noise/low lighting as required.
* Ensure efficient operation, maintenance, and repair of site M&E Plant and Equipment and Fabric Services.
* Manage the customer CAFM System to monitor staff and KPI performance, and report on service delivery.
* Ensure compliance with the Quality Management System and manage Quality, Health, Safety, and Environment responsibilities.
* Organise and carry out reactive repairs to M&E and fabric systems.
* Prioritise and complete reactive and PPM tasks, reporting to the Account Manager to ensure high service levels.
* Ensure PPM is conducted per schedules and industry best practices.
* Supervise Specialist Supply Partners, including inductions, reviews, sign-offs, and minor works.
* Formulate, assess, and validate risk assessments, method statements, SOPs, and EOPs.
* Own tasks, organise materials/quotations for completion.
* Attend company meetings and training courses as needed.
* Meet operational requirements from clients or managers.
* Conduct contractor monitoring audits.
* Manage hazard reports in live environments.
* Follow operational processes for efficient contract operation.
* Contribute to innovative tools and ideas for contract maintenance.
* Adhere to organisational policies and procedures.
Requirements
* Experience managing a hard-service facilities engineering team across a complex estate.
* Line management experience.
* Physically fit to assist with manual tasks.
* Technical background in Mechanical, Electrical, or Fabric.
* Experience in the FM industry (desirable).
Success Measures/Objectives
* Meet/exceed contract SLA’s and KPI’s.
* Maintain high staff performance standards.
* Achieve positive engineer engagement scores.
* Maintain high QHSE and audit results.
* Manage QHSE responsibilities effectively.
* Ensure statutory compliance of the contract.
* Complete Planned Maintenance and Reactive works efficiently.
* Manage sub-contracted services per schedule.
Accountabilities
* Report to a CBRE Account Manager.
* Accountable to CBRE Managed Services heads and relevant client contacts.
* Line management responsibility for the engineering team and indirectly for sub-contractors.
* Operational and QHSE responsibility for contract performance.
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