Stakeholder Engagement Manager, Oxford Street Development Corporation
You will be joining an organisation whose work is helping to shape the future of one of London’s most iconic places. The Oxford Street Development Corporation has been established to lead the long‑term regeneration and transformation of Oxford Street and its surrounding area to deliver a world‑class public realm and safer, cleaner streets, and to supporting high‑quality development, culture and economic activity that keeps the area thriving. Our OSDC Board is setting out the strategic direction of the organisation and brings diverse insight and cross‑sector expertise including retail, property, leisure, fashion, music, theatre, media, law and politics. You will be joining a rapidly growing organisation fully dedicated to restore Oxford Street to its former glory and to shape its exciting next chapter.
About the role
* To manage the delivery of the overall stakeholder comms strategy for the new Oxford Street Development Corporation, including working with senior colleagues in the newly formed OSDC, Mayor’s Office, GLA and at partner functional bodies including Transport for London (TfL) to map audiences, identify channels, draft key messages, outline and respond to risks and opportunities, and agree an ambitious plan of stakeholder activity for the first year of the OSDC and beyond
* To develop and maintain the core partnerships and stakeholder relationships necessary to achieve the OSDC objectives, including identifying and delivering ways for priority audiences to stay updated and provide their feedback on our plans, inspiring and enthusing our audiences in the potential of this exciting programme of works
* To identify, design and deliver a wide range of engagement opportunities, ensuring the OSDC can listen and engage with the widest range of stakeholders, including residents, businesses, retailers, community and campaign groups, third sector organisations, Parliamentarians and more, to ensure we shape the design and delivery of the programme in a way that truly works for all Londoners and with a particular aim of creating spaces for engagement, discussion and collaboration. This will include leading or supporting on the design and delivery of activities such as events, forums, newsletters, webinars, social media activity, and other activations as relevant.
* To support the public realm design teams in optimising opportunities for co‑design with priority stakeholder groups, including acting as the primary engagement lead for the public realm design teams, managing the logistics and facilitation of co‑design opportunities with priority stakeholder groups.
* To support the senior leadership team and Board of the OSDC in mapping and owning their priority stakeholder relationships
* To work with our External Affairs lead to deliver our ongoing key message development and delivery, including ensuring comprehensive briefings are regularly updated ahead of all stakeholder activity.
* Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities.
* Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi‑disciplinary, cross‑department and cross‑organisational groups and project teams.
What your day will look like
* Working directly with residents, businesses, retailers and partners to listen, build trust and keep plans moving
* Working with the designs teams to deliver co‑design workshops, forums, events and activations that shape Oxford Street’s future
* Acting as the day‑to‑day engagement lead for public realm design work, co‑ordinating logistics and facilitation
* Producing clear, practical briefings so senior leaders and Board members engage stakeholders with confidence championing inclusive engagement, ensuring diverse and under‑represented voices are heard
* Collaborating across the OSDC, Mayor’s Office, GLA, TfL and local partners in a fast‑moving, political context
* Flexing working patterns to support key moments, events and consultations (possible evening and weekend work could be expected).
Skills, knowledge and experience
To be considered for the role you must meet the following essential criteria:
* Significant knowledge and experience of strategic communications and/or stakeholder engagement in a high‑profile organisation regularly in the media eye.
* Significant experience of resident, community and local level engagement, particularly in a high‑profile‑built environment context.
* Experience of high‑profile public engagement exercises, and ability to generate consensus through partnership building and stakeholder engagement.
* Experience leading the practical delivery of stakeholder engagement for high‑profile projects and public engagement exercises at a local level, with a proven ability to facilitate consensus through community partnership building, direct resident engagement, and the successful execution of co‑design workshops.
* An understanding of complex political environments and significant experience of operating effectively within them.
* Experience of managing agencies to deliver communications or events activations.
This role is based in
London – hybrid working, with 2‑3 days per week in west end office.
Benefits
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest‑free season ticket loan, interest‑free bicycle loan and a career average pension scheme.
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently under‑represented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.
We are a Disability Confident Employer. Should you require any adjustments through the application process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
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