Job Description
Voids Supervisor - Regional Hourly rate: £31ph umbrellaLocation: Clapham, LondonJob Type: Temporary (4-month contract)Hybrid Working: YesWe are seeking a Regional Void Lead for a temporary 4-month contract to work with a leading Housing provider. This role is crucial for managing the end-to-end process of Void Works within the region, ensuring all statutory requirements are met and performance is optimised. The successful candidate will report directly to the Regional Head of Property Services, highlighting the significance of this role within our business.Day-to-day of the role:
* Drive key to key turnaround performance within the region, identifying efficiencies or inefficiencies and reporting these in monthly reviews.
* Organise and lead weekly meetings with key stakeholders to enhance the performance of voids in the region.
* Ensure that key stages in the void process are met within set timescales, collate evidence, and escalate when service level agreements are not being met.
* Collaborate with staff at all levels to effectively communicate, motivate, and drive performance.
* Ensure timely approvals and responses within agreed timescales.
* Address issues with scope, quality, and challenges of SOR’s, escalating promptly to resolve issues swiftly.
* repare monthly reports with accurate data and insights to influence decision-making regarding void management.
* Occasionally visit sites to verify scopes and provide expertise to influence final decisions.
Required Skills & Qualifications:
* Experience in a similar role or part professional qualifications.
* Strong interpersonal skills at all levels and the ability to motivate, inspire, and persuade others.
* Excellent problem-solving skills with a focus on reducing void turnaround times.
* Curious, tenacious, and practical with applied thinking.
* Proficient in Excel and experienced in creating meaningful written reports.
* Previous supervisory experience related to key tasks and performance management.
* Knowledge of NHF SOR codes and some commercial knowledge would be advantageous
* Full UK Driving licence and own vehicle
To apply for the Voids Supervisor - Regional position, please submit your updated CV with your contact details attached