Our client is a successful family ran business offering a diverse range of services including commercial window cleaning and abseil works, drainage services, industrial cleaning, waste management and kitchen deep cleaning contracts amongst other varied activities, all under the banner of Facilities Services. Due to continued growth & expansion an experienced Service Manager / Operations Manager is required to add to the current operational team with responsibility for the following services: ·Commercial Window Cleaning services. ·Rope Access and other working at height activities. ·Industrial and general cleaning operations ·Kitchen Fan and Extract Cleaning ·Waste Management contracts. The role You will be active in the day-to-day management of a team of Employees that includes operatives, administrative support staff and sub-contractors. You will show excellent commercial awareness in relation to job costing and budgeting, have proven experience of successful man management and be committed to delivering a high standard of service to customers both internal and external. ·Dealing and managing all day-to-day company operational issues ·Liaise with management and clients on all aspects of service delivery, responding to requests and complaints in line with company policy. ·Performance management of your team including ongoing staff training and development, health and safety and any...