Were Hiring! 12 month FTC Final Mile Territory Manager ChelmsfordLocation Chelmsford Shift Pattern 5/7Ready to Lead, Inspire, and Keep the Final Mile Moving?If you thrive in fast-paced environments, love problem‑solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently and on time.About the RoleAs a Final Mile Territory Manager, you’ll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You’ll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community and key internal teams.This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency and site safety — every single day.Responsibilities as a Final Mile Territory Manager Own service, cost and performance across your Delivery Unit(s)Ensure consistent, compliant, on-time parcel flow and courier coverageAnalyse digital dashboards and Service Tracker to identify and resolve risksBuild strong relationships with EBPs, couriers, support teams and unionsLead budget management with a focus on cost leadership and efficiencyDrive continuous improvement and proactive planning across all operationsInterested? Here’s What You’ll Need to SucceedA strong analytical mindset with the ability to prioritise effectivelyExperience managing operational performance in a fast-paced environmentExcellent communication skills across dispersed or remote teamsAbility to motivate, influence and engage multiple stakeholdersConfident using digital dashboards, apps and operational toolsSolid organisational and planning skills — especially when working across multiple sites