Inpatient and Community Service Manager (Older People)
The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.
Main duties of the job
The post holder will provide the leadership, operational co-ordination and management for the Older People Mental Health Inpatient Wards and Community Services in Bury. This will involve working closely with the borough Associate Director and partner agencies to ensure the delivery and development of high-quality services within the borough.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Job responsibilities
To take responsibility for the operational management and leadership of the Older People inpatient wards and Community Services within the designated borough To provide leadership that ensures local service development and service delivery in designated areas of responsibility reflects national policy, priorities and best practice To act as a source of clinical advice and expertise in relation to the care of older adultswith mental health needs Work with the borough Associate Director to agree a performance assessment framework and monitoring process for operational services To lead and assist in the continuous improvement of services throughdevelopment and change management To contribute to the planning, implementation and monitoring of the borough service plans To be responsible for ensuring that the services within the designated areas of responsibility deliver high quality, safe and supportive care to service users and their families To be responsible for ensuring that all staff operate within mental health legislation To be responsible for contributing to care pathways and protocols with referring agencies and commissioners to address policy guidance and standards To be responsible for the management and control of designated budgets ensuring the effective use of finances and staffing resources To be responsible for identifying financial pressures, cost improvements and effective use of resources within designated area of responsibility To ensure that all staff area aware of policies, procedures and protocols and work within their framework at all times To appropriately manage HR related matters in conjunction with the Ward/TeamManagers and HR support taking remedial action where necessary in accordance with policy To manage complex professional/clinical competency and capability issues and take responsibility for the implementation of any resultant actions for the individual or service Work with the borough Quality Governance Lead and Associate Director to develop and implement a governance framework within designated services To lead on the recruitment, selection, induction and retention of staff within the designated area of responsibility Review skill mix and team profiles in line with development models of care and the workforce strategic agenda To analyse data from Trust IT systems to inform and improve service delivery To manage and participate in the bronze / borough on call rota To be responsible for effectively escalating key issues as appropriate whilst also ensuring effective use of the scare inpatient resources and supporting optimal patient flowStrategic Development Integrate health / social care professionals within the defined model with single line management in line with mental health structures The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met. Represent mental health services for Older Adult Inpatient and Community Services at key strategic development forums as requested or directed Contribute to the development of a range of services for Older adults with mental health problems alongside other professionals and voluntary independent sectoragencies Develop effective working relationships with other local stakeholders to contribute to the development of older adult services Ensure active representation on the borough management team, governance groups, expand to other groups
Clinical: Ensure compliance with all CPA requirements across the inpatient wards and home treatment teams To be responsible for ensuring that staff are adequately trained to utilise and manage the clinical data recording system (Paris) Promote the Mental Health Act Code of Practice and ensure compliance with theMental Health Act requirements Review practice regularly and implement any necessary changes in line with evidence based practice Take responsibility to maintain the standards of the ward environment using PLACE, Health & Safety, and infection control standards
Clinical Governance: To be responsible for ensuring that service users and carers are actively involved in the most appropriate way with individual care planning and servicedevelopment To provide leadership which enables staff within designated area of responsibility to exercise judgement within a framework of accountability To ensure the development of a performance culture which meets best practice and contract standards To ensure that operational, service and trust policies and procedures are understood, implemented, adhered to and regularly reviewed Chair and investigate Post incident reviews, team management reviewed and complaints as required. Support borough Quality Governance Lead ensuring that lessons learned and actions are implemented following IMRs and complaint investigations To initiate, particulate in, support and contribute to research development and audit within designated areas of responsibility Provide effective communication within designated services regarding all areas of governance Identify processes and implement them to generate a learning environment
Person Specification
Education / Qualifications
* Qualified and registered RMN ? Post graduate training relevant to mental health / leadership / management ? Evidence of continued professional development
* Educated to masters level (or equivalent) in relevant area ? Management / leadership qualification ? Other relevant clinical qualification ? Project management experience or qualification
Experience
* Demonstrable significant experience as a senior clinical practitioner in mental health ? Management and / or leadership of mental health services ? Clinical experience in a range of mental health settings ? Delivering service/practice innovation, development and change ? Budgetary management ? Supervision of staff and students ? Participation in local and regional professional forums ? Experience of managing integrated teams ? Experience of multi-agency working ? Experience of managing change, developing business cases and service plan developments
* Formal research experience
Knowledge
* Comprehensive knowledge, understanding and application of the national Mental Health agenda and current best practice in Mental Health ? Knowledge of governance and best value practices ? Proven planning and decision making skills alongside a demanding workload ? Knowledge and application of effective time management and prioritisation skills
Skills and Abilities
* Ability to contribute to strategic planning ? Resolution of conflict / professional / ethical matters ? Proven effective leadership skills ? Ability to establish professional boundaries and resolve operational issues ? Audit and research skills ? Ability to maintain effective working relationships and good communication with relevant stakeholders ? Ability to motivate staff and achieve goals through the actions of others ? Ability to recognise and work through resistance to change ? Presentation and training skills ? Ability to prioritise workload and achieve objectives within agreed deadlines ? Ability to lead by ? Application Form ? Interview AFC 27/02/19 JME-126-19 Acute Service Manager Band 8a motivating, supporting and encouraging staff to develop personally and professionally ? Excellent written and verbal communication skills ? Ability to reflect on and critically appraise own performance ? Well-developed Information Technology skills
Work Related Circumstances
* Ability to take part in on call rota ? Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs ? Willing to carry out all duties and responsibilities of the post in accordance with the Trust's Equal Opportunities and Equality and Diversity policies ? Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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