Job Category : Admin & Clerical
Location : London Road, Basingstoke, Hampshire, RG21 4AH, Basingstoke and Deane Borough Council
Hours Per Week : 37
Start Date : Immediate start
Salary: £14.24 per hour
Main purpose of job
1. Supporting Shared Licensing team by entering customer information from applications into licensing electronic database. Compiling, verifying accuracy and sorting information for data entry. The post will be based in Basingstoke at the Civic Offices.
2. Accurate transfer of data between licensing electronic database and other case management software.
Main responsibilities
3. To provide data entry support to the Licensing team. To ensure that data is accurately entered, transferred and stored on the Licensing software.
Key tasks
4. To insert customer data by inputting text based and numerical information from hardcopy and electronic source documents within time limits.
5. Review data for deficiencies or errors, research and obtain further information for incomplete documents.
6. Scan documents and print licenses when needed.
7. To support the continuous service improvement in the teams business process techniques to ensure ongoing efficiency savings.
8. To ensure that service delivery complies with current regulations, accepted professional standards, the council’s policies and procedures and appropriate legislation (including legislation on equalities, health and safety, GDPR and safeguarding children).
9. Any other duties as directed by the Licensing team leader to support the effective provision of the council s Licensing service.